bOOKING pOLICY AND NOTICES
BOOK YOUR APPOINTMENT TODAY AT MERK BEAUTY PREMIER DESTINATION FOR CINCINNATI PERMANENT MAKEUP, LASH EXTENSIONS AND HAIR SALON
Welcome to Merk Beauty, your premier destination for Cincinnati permanent makeup, lash extensions, and hair salon services.
Cincinnati Permanent makeup, lash extensions and hair salon. At Merk Beauty, we specialize in enhancing your natural beauty with our expertly applied permanent makeup, including lip blushing, microblading, powder brows, combination brows, and permanent eyeliner. Our lash extensions are meticulously crafted to give you that perfect, voluminous look, while our comprehensive hair salon services ensure your hair always looks its best. Step into our salon and experience personalized treatments that leave you looking flawless and feeling confident every day. Book your appointment today and let Merk Beauty bring out your true radiance!
PRIOR TO BOOKING APPOINTMENTS PLEASE READ THE FOLLOWING
Prior to booking an appointment, we ask that each client reads and understands the information below to make sure they are properly informed about our payment and cancellation policies.
It’s a lot of information but it’s very important that each client understands everything prioR to booking an appointment.
Please let us know if you have any questions or concerns about anything!
How to Book Your Appointment
After reviewing the information about the services you’re interested in, feel free to reach out with any questions you may have.
To secure your appointment, you will need to pay the deposit or booking fee by completing your reservation online.
Please note: Your appointment is not confirmed until the deposit is paid and you have received a confirmation email or text message.
PAYMENT POLICY
Merk Beauty accepts all major credit cards, debit cards, cash, digital transfers and 'Afterpay'.
Your appointment is not booked until you have paid your deposit.
Please review our cancellation policy below prior to booking.
PErmanent Makeup and Lash Extention Cancellation Notice
PREMANENT MAKEUP Important Notice
Please remember to bring a valid photo ID to your appointment.
If you have had any previous permanent makeup, regardless of how long ago or how faded it may appear, you must schedule a consultation before booking an appointment.
IMPORTANT NOTICE ABOUT CHILDREN
Please note that children under the age of 10 are not allowed in the salon for safety reasons DURING PERMANENT MAKEUP OR LASH EXTENSION SESSIONS. Children over the age of 10 must be able to sit quietly alone in the waiting area. Unfortunately, if you arrive at your appointment with children under the age of 10 you will be asked to reschedule your appointment.
CANCELLATION POLICY
Please read this policy before booking any Merk Beauty appointments to ensure you fully understand.
This policy is because we remain very booked for all services, with some clients waiting for many months to be seen. While we are ever so grateful for our wonderful clients, timely and efficient service is necessary for us to provide outstanding customer service. If you fail to comply with these policies we are unable to service everyone in a fair and efficient way. Customer satisfaction is our highest priority, and these policies exist to give all clients the absolute best experience possible. We are so thankful for your business and welcome any inquiries about this policy!
- For all PRERMANENT MAKEUP and LASH EXTENSION appointments, a 48-hour notice is required to cancel or reschedule your appointment. We just ask that you please call and let us know, (voice mail if necessary), text or email us at least 48 hours prior to your appointment time to cancel or reschedule.
- Should you fail to cancel or reschedule your appointment at least 48 hours before your appointment, you will forfeit your booking deposit. Should you wish to reschedule your appointment at that point, you definitely can! You will have to pay another non-refundable deposit to book another date.
- Should you cancel or reschedule your appointment within 12 hours of your appointment, or no call/no show, you will not only forfeit your booking deposit but also will be required to pay the full balance of your missed appointment cost before you can re-book with us.
- Once you pay the full cost of your original missed appointment, another deposit must be paid which will go toward the new appointment cost to book another appointment. As usual, the balance of the new appointment cost is due at the time of the new appointment.
- Should you cancel or reschedule your free 4-8 week touch up appointment within 12 hours, or no call/no show for your appointment, you will be required to pay for your touch-up.
- Touch-up prices are listed in our pricing menu.
- Therefore, if you are more than 15 minutes late to your appointment you will forfeit your deposit and be required to pay for the balance of your appointment before you can re-book.
- If you are over 15 minutes late to an appointment, you will be asked to reschedule, and the same policies above will apply. This is because all clients receive thorough consultations and detailed, precise work. As a result, we will not rush your appointment or others.
There will be no exceptions to this policy.
By booking your appointment with Merk Beauty, you acknowledge that you have read, You understand, and You agree to the Payment & Cancellation Policy.
FOr All other services other than permanent makeup & Lash Extensions
CANCELLATION POLICY
Please read this policy before booking any appointments at Merk Beauty to make sure you fully understand.
The reason for this policy is that we remain very booked for all services, with some clients waiting for many months to be seen. While we are ever so grateful for our wonderful clients, timely and efficient service is necessary for us to provide outstanding customer service. If you fail to comply with these policies we are unable to service everyone in a fair and efficient way. Customer satisfaction is our highest priority, and these policies exist to give all clients the absolute best experience possible. We are so thankful for your business and welcome any inquiries about this policy!
- For all OTHER SERVICE APPOINTMENTS OTHER THAN PERMANENT MAKEUP AND LASH EXTENSIONS, a 24-hour notice is required to cancel or reschedule your appointment. We just ask that you please call and let us know, (voice mail if necessary), text or email us at least 24 hours prior to your appointment time to cancel or reschedule.
- Should you fail to cancel or reschedule your appointment at least 24 hours before your appointment, you will forfeit your booking payment. Should you wish to reschedule your appointment at that point, you definitely can! You will have to pay another appointment!
- If you are over 15 minutes late to an appointment, you will be asked to reschedule, and the same policies above will apply. This is because all clients receive thorough consultations and detailed, precise work. As a result, we will not rush your appointment or others.
- Therefore, if you are more than 15 minutes late to your appointment you will forfeit your booking payment and be required to pay for the balance of your appointment before you can re-book.